Whether it's opening an account, making a withdrawal, claiming a bonus, or placing bets — you'll find answers to all your questions right here. And if not, our support team is always on hand.
Choose any of the topics below
Guides covering everything from creating a new account and login issues to password resets, KYC verification, and profile updates.
A complete guide to deposits and withdrawals via bKash, Nagad, and Rocket — covering limits, processing times, and troubleshooting.
A guide to activating welcome bonuses, cashback, free spins, and reload offers — plus everything you need to know about wagering requirements.
Full details on rules, bet types, and limits for Sports Betting, Live Casino, and slots.
A complete guide to downloading, installing, updating, and troubleshooting the be777 app on mobile.
Account security, 2FA setup, reporting suspicious activity, and privacy policy.
Learn about VIP tiers, earning and redeeming points, exclusive perks, and the loyalty programme.
Use be777's self-exclusion, deposit limits, and cooling-off tools to help you stay in control.
Get in touch with the be777 support team through your preferred channel
For the fastest resolution, use live chat. be777's support agents respond in an average of 3–5 minutes.
Online NowFor complex issues or documents you need to send, reach out by email. The be777 team typically responds within 1–3 hours.
support@be777.wsTo speak with someone directly on your phone, message be777 on WhatsApp. Response times are fastest during business hours.
9:00 AM – 12:00 AM
Opening an account on be777 takes just a few minutes. All you need is a mobile number, a password, and a referral code if you have one — and your registration is complete. No documents are required upfront. However, you will need to complete KYC verification once before making a withdrawal, which can be done simply by submitting a photo of your National ID.
Many people assume registration will be complicated — but at be777, it's genuinely straightforward. The form takes under five minutes to fill out, and your account is activated immediately.
This is probably one of the most frequently asked questions. On the be777 login page, click the "Forgot Password" option. Enter your registered mobile number, and you'll receive an OTP. Use it to set a new password — that's it. The whole process takes under two minutes.
However, if your mobile number is no longer active, you'll need to contact be777 support directly. In that case, you may be asked to provide some information for identity verification.
The first thing to do in this situation is wait at least 5–10 minutes. bKash or Nagad servers occasionally experience temporary delays that are outside be777's control. In most cases, your balance will update within that time.
If it still hasn't arrived after 15 minutes, note down the Transaction ID (TxID) from your mobile banking app and reach out via be777 live chat. Having your TxID ready will help resolve the issue much faster.
Tips: Make it a habit to screenshot the TxID for every transaction. If something goes wrong, that's the fastest way to get it resolved.
Every bonus at be777 comes with its own terms and conditions. The most common reason a bonus can't be withdrawn is an unmet wagering requirement. For example, the welcome bonus typically requires you to wager the combined deposit and bonus amount a set number of times before any withdrawal is possible.
Some bonuses also have an expiry period — typically 7 days. Once expired, the bonus balance is automatically cancelled. Visit be777's bonus page or contact support for full details on bonus terms and conditions.
Certain rule violations on the be777 platform can result in a temporary or permanent account suspension. These include creating multiple accounts, abusing bonuses, registering with false information, or transacting through someone else's account.
If you think your account has been closed by mistake, email be777 support. Once your identity is verified and the issue is assessed, it will be resolved promptly.
The most common cause of issues with the be777 app is an outdated version. Keeping the app updated resolves most problems automatically. Clearing the cache or reinstalling the app also fixes many common issues.
Android users follow a separate app download process — full details are available on the be777 app page. iOS users can open be777 in Safari and add it to their home screen, where it works just like a native app.
Be777 believes gaming should be enjoyable, not stressful. That's why the platform offers a range of tools to help you set your own limits — including deposit limits, session time limits, and even the ability to temporarily suspend your account for a set period.
Remember, gambling is meant to be a form of entertainment. If you ever feel it's getting out of control, visit be777's responsible gaming page or reach out to our support team.
Keep in mind: be777 is strictly for users aged 18 and above. Minors are not permitted to create an account.
Live chat may experience slight delays between midnight and 6 AM.
Step-by-step guides to the most frequently asked topics on be777
Visit the be777 website from your browser or app and click the "Register" button at the top.
Enter an active Bangladeshi mobile number. This is where your OTP will be sent and all future communications will take place.
Create a strong password — at least 8 characters, mixing letters, numbers, and symbols.
Enter the 6-digit OTP sent to your mobile. If you don't enter it within 30 seconds, you'll need to request a new one.
Your account will be activated. You can now make a deposit and claim your welcome bonus.
Keep in mind: Only one be777 account can be registered per mobile number. Creating multiple accounts may result in all of them being suspended.
Go to be777.ws/login and click the "Forgot Password?" link below the login form.
Enter the mobile number registered to your be777 account and click the "Send" button.
Confirm your identity using the OTP sent to your mobile.
Enter a strong new password and confirm it. Your new password will take effect immediately.
Warning: The OTP for a password reset is only valid for 5 minutes. If it expires, you'll need to request a new one.
If your number has changed: If your old number is no longer active, email be777 support. Your number can be updated after verifying your identity with your NID.
Log in, click the profile icon from your dashboard, and select the "Identity Verification" option.
Choose from a National ID (NID), passport, or driving licence — any one will do.
Upload clear photos of both the front and back of your document. Blurry or partial images will not be accepted.
Take a selfie holding your document. This is part of be777's security verification process.
The be777 team typically approves KYC within 24 hours. You'll be notified by SMS or email.
Go to "Security Settings" or "Security" from the profile menu.
Click the "Enable Two-Step Verification" button. Then choose either Google Authenticator or SMS OTP.
Scan the QR code using the Google Authenticator app, or enter the code manually.
Confirm 2FA using the 6-digit code shown in your Authenticator app.
Important: Store the backup codes provided when you set up 2FA somewhere safe. If you ever lose your phone, these codes are how you'll regain access to your be777 account.
The most frequently asked questions at the be777 Help Center